U.S. Shipping and Delivery Policy

U.S. Delivery Area

Shipping is available only to valid United States addresses, and free standard shipping applies to all U.S. orders. We do not currently ship internationally. puracy applies this rule to the relevant orders and requests. The information is provided to support informed purchase and service decisions.

Tracking and Dispatch Notice

For customers of puracy, customers receive tracking information once the order ships, including the carrier tracking number needed to follow delivery progress. This explanation helps ensure that the relevant customer standard is communicated plainly.

Changes, Loss, and Damage

Address changes cannot be guaranteed after handling starts. Send delivery or tracking issues to support@puracystory.shop or call 512-779-8457; approved quality resolutions carry no return-shipping cost. puracy applies this rule to the relevant orders and requests. It is stated here to give customers a clear understanding of how this part of the service works.

Handling and Carrier Time

puracy applies this customer standard: The fulfillment team generally prepares an order within 1–2 business days, followed by approximately 4–6 business days in transit with the carrier. This customer-facing explanation is intended to make the applicable process straightforward.

Merchant Information

• Brand: puracy
• Email: support@puracystory.shop
• Phone: 512-779-8457
• Company and default return address: 4671 Clover Dr, Charleston, West Virginia, 25306, United States